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Go to File > Project Settings > General > Renderer . Change from to Mercury Playback Engine Software Only .
Wait, that ruins performance. No. Keep the Renderer set to CUDA/Metal. That’s for effects. The separate checkbox is under Preferences > Media (or File > Project Settings depending on version). Uncheck
But for displaysurface.dll in 2023, many editors found stability returned with (April 2023) or Studio Driver 535.98 (June 2023). Drivers after 545.x introduced new DX12 optimizations for games like Cyberpunk 2077 that broke Adobe’s surface synchronization.
Until Adobe rewrites this module to use failover surfaces (fallback paths when a GPU sync fails), we are stuck with these workarounds.
This forces Premiere to use the 2022-era display surface manager. You lose the theoretical "snappiness" of the new 2023 UI rendering, but you also lose the crashes. Adobe silently added this for enterprise customers after the backlash. Standard advice: "Use Studio Drivers." And for NVIDIA users, that’s correct—usually.
Go to File > Project Settings > General > Renderer . Change from to Mercury Playback Engine Software Only .
Wait, that ruins performance. No. Keep the Renderer set to CUDA/Metal. That’s for effects. The separate checkbox is under Preferences > Media (or File > Project Settings depending on version). Uncheck
But for displaysurface.dll in 2023, many editors found stability returned with (April 2023) or Studio Driver 535.98 (June 2023). Drivers after 545.x introduced new DX12 optimizations for games like Cyberpunk 2077 that broke Adobe’s surface synchronization.
Until Adobe rewrites this module to use failover surfaces (fallback paths when a GPU sync fails), we are stuck with these workarounds.
This forces Premiere to use the 2022-era display surface manager. You lose the theoretical "snappiness" of the new 2023 UI rendering, but you also lose the crashes. Adobe silently added this for enterprise customers after the backlash. Standard advice: "Use Studio Drivers." And for NVIDIA users, that’s correct—usually.