Open the 360 Smart app, remove the old robot entry, and add the device as new. Method 2: Full Factory Reset (Hard Reset) Use this if the Soft Reset fails, the robot freezes, or you are selling the device. Warning: This erases maps, schedules, and settings.
Press and hold both the Power button and the Home button simultaneously for 5–10 seconds . Reset Wi-Fi Settings 360 S6 Robot Vacuum Cleaner
The Wi-Fi indicator light on the robot will start flashing orange/amber slowly. This means the old credentials are erased. Open the 360 Smart app, remove the old
Wait 10 seconds.
Listen for a voice prompt. You will hear: “Wi-Fi has been reset. Please use the app to add device again.” Press and hold both the Power button and
Press the Power button again to turn it back on. The robot will reboot with default factory settings, including wiped Wi-Fi.
Place the robot on the charging dock and ensure it has power.
Open the 360 Smart app, remove the old robot entry, and add the device as new. Method 2: Full Factory Reset (Hard Reset) Use this if the Soft Reset fails, the robot freezes, or you are selling the device. Warning: This erases maps, schedules, and settings.
Press and hold both the Power button and the Home button simultaneously for 5–10 seconds .
The Wi-Fi indicator light on the robot will start flashing orange/amber slowly. This means the old credentials are erased.
Wait 10 seconds.
Listen for a voice prompt. You will hear: “Wi-Fi has been reset. Please use the app to add device again.”
Press the Power button again to turn it back on. The robot will reboot with default factory settings, including wiped Wi-Fi.
Place the robot on the charging dock and ensure it has power.