Yes, Sarah. Your new rate is 20% higher. I want the old price, or I’m leaving.
Let me check one more thing... [pause] ...I see you qualify for a free onboarding session next quarter. That is a $200 value. So together, that’s $299 in benefits.
"What I can do is..." This is positive language. Focus on solutions, not problems. English For Business Communication Audio Mp3 Free
I hear your concern. And I really appreciate your loyalty over the past two years.
It means a dedicated account manager and 4-hour response time. Would that add value for your team? Yes, Sarah
You work for a software company. A loyal customer, Mr. Davis, is threatening to cancel his subscription unless you lower the price.
That doesn’t help me. Can you give me a discount or not? Let me check one more thing
[SOUND EFFECT: Phone ringing once, then click]
Premium support? What does that include?